Rules of Operation

I. Introduction

Medical Records Institute has designed MTCompare to help link healthcare providers with medical transcription businesses. It will provide hospitals, clinics, physician practices, and other providers with broader, more transparent data about medical transcription businesses and their services so that they can compare and contrast them and make informed MT outsourcing decisions. And it will benefit participating MT businesses by giving them wider exposure and greater access to prospective clients.

To provide these benefits, MRI must assure that the information submitted by MT businesses and included in the MTCompare program is true, accurate and complete. Accordingly, by participating in the MTCompare program, each vendor certifies that the submissions are true, accurate and complete and, further, agrees to be bound by the MTCompare Terms and Conditions of Use and these Rules of Operation, as they may be amended or revised from time to time. MRI will give participating vendors notice of changes in the Rules.

MRI understands that unintentional inaccuracies may be included in the submission and provides for corrective mechanisms in these Rules. However, MRI also reserves the right to terminate any vendor’s participation in the MTCompare program if it determines that a vendor is acting in bad faith or if it otherwise determines that it is appropriate to do so.

II. Vendor Submission Requirements as of October 2007

To enroll in MTCompare, an MT vendor must
1. Complete and sign the MTCompare Terms and Conditions of Use and submit it electronically or by fax to 617-896-0143.
2. Complete the online MTCompare Application for Submission form.
3. Pay the submission fee according to the following sliding scale:

4. Complete the MTCompare Questionnaire. The link and password to this questionnaire will be emailed to you after you have completed and submitted the Terms and Conditions and the Application forms and made complete payment for submissions. See outline of questionnaire below.

III. MTCompare Questionnaire Outline (A link to the complete questionnaire will be emailed to you after MRI has received your forms and payment.)

V. Self-reporting, Public Verification, and Correction Methods

In order to assure the reliability and credibility of the MTCompare system and the truth, accuracy and completeness of the submissions, information is open to challenge by any individual or organization, including other vendors. MRI will post each challenge with the name of its challenger. A vendor then may agree to a change if a mistake has been made or may insist that the information is correct and rebut the complaint. To discourage frivolous challenges, information regarding who initiates challenges and the outcome of the review will be made publicly available, and those initiating repeated unsubstantiated challenges may themselves be subject to review cost.